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Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the exact, same condition that you received it, unused and in the condition from where it was initially shipped. Also include any tags, and the product in  its original packaging. You’ll also need to provide your receipt or proof of purchase. 

If you have any questions about returns, or wish to initiate your return please email us  at info@accudot.golf

We will review the request and let you know of a decision within 24 hours of the receipt of your returns email.

If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Again, contact us for any return questions at info@accudot.golf.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or there is another issue that requires our assistance. We will evaluate the issue and do what we can to resolve it.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@accudot.golf.